See what our happy customers have to say

We take pride in our work & go out of our way to ensure you receive the best possible service, but don’t take our word for it. See why clients choose KnowAll Matrix as their library management system.

“Shoosmiths has been using KnowAll since 2007 and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalogue. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”

Aileen JohnstonShoosmiths LLP

“Clarke Willmott has been using KnowAll for its integrated library management system since 2003. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”

Janis LawClarke Willmott

“The reason why we use KnowAll is because it’s very easy to use from the library team’s point of view and by the partners & staff. It’s allowed us to keep track of books and subscriptions. Because it’s hosted, our IT team do not have to run updates – it’s all done for us. Bailey Solutions are very helpful and knowledgeable and can solve our problems.”

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Alan LewisMoore Stephens
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